I never write reviews, but had to come on here and write a review for Rafail and First Aid Appliance Repair. Finding a good appliance repair person/company is very hard, full stop here if you are looking for someone reliable, honest, responsive, professional, and fairly priced. I had a crack in my dryer drum and Rafail was the first to respond and able to come out within less than 24 hrs. He was able to order a replacement within just a few days. He communicated with me regularly with estimated dates/times of replacement arrival and when he could return to complete the work. My problem was fixed within less than a week. I had looked into possibly replacing the dryer, as I had read that drum replacement was going to be expensive, but he provided a very reasonable price for the replacement and labor and saved me a lot of money and trouble - it was a huge relief. He was very respectful (I have never had repair/contractor ask if he should take his shoes off at my door), honest, and professional - I would absolutely use him again and refer him to anyone who asks!
